Privacy Policy: Electric Bike Tours

Introduction

At Electric Bike Tours, we value your privacy. This policy explains how we handle your personal data when you book an e-bike tour, use our website, or rent our equipment.

What Data We Collect

We collect only what is necessary to get you on a bike safely:

• Identity & Contact: Name, email, phone number, and physical address.
• Booking Details: Date of tour, number of participants, and payment information (processed securely via Paypal/Square).
• Safety Info: Any medical conditions you voluntarily disclose for tour safety.
• Technical Data: IP address and cookies when you visit electricbiketours.scot.

How We Use Your Data

We use your information to:

• Confirm and manage your tour bookings.
• Send safety briefings or weather updates before your ride.
• Process payments and prevent fraud.
• Send marketing offers (only if you opt-in).

Data Sharing

We never sell your data. We only share it with:

• Booking Platforms: To manage your reservation.
• Insurance Providers: If required for liability coverage.
• Payment Processors: To handle transactions securely.

Data Retention

• Booking Records: Kept for 6 months
• Marketing Data: Kept until you unsubscribe.

Your Rights

Under the GDPR, you have the right to:

• Request a copy of your data.
• Ask us to delete your data (where legal obligations allow).
• Withdraw consent for marketing at any time.

Contact Us

For any privacy questions, contact our Data Lead at: michael@electricbiketours.scot 

Address: 
Unit 9c Castlebrae Business Centre, Peffer Place, Edinburgh, Scotland, EH16 4BB